Your Privacy Is Our Priority

1. Introduction

6hjas is a trusted online casino and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") explains how 6hjas collects, uses, stores, and protects your personal information.

When you visit the 6hjas website, register an account, or use our services, you are considered to have fully accepted the terms of this Privacy Policy. Therefore, you are advised to read this Policy carefully before using our platform.

This Policy may be updated from time to time. In the event of any changes, we will notify you through an appropriate notice on the website. You are advised to check this page regularly for the latest version.

2. Information Collection

6hjas may collect your information in various ways. We only collect information that is necessary to provide our services.

2.1 Information You Provide

You voluntarily provide us with the following information:

• Full name and date of birth
• Email address
• Mobile number (required for verification)
• Residential address
• Payment-related information (bKash, Nagad, Rocket, Upay, or bank account details)
• National ID card or passport information (for identity verification)

2.2 Automatically Collected Information

The following information may be collected automatically when you use our platform:

• IP address and device identifiers
• Browser type and version
• Operating system information
• Time and date of access to the platform
• Pages viewed and navigation patterns
• Gameplay history, betting and transaction records

2.3 Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies. These help improve your browsing experience and maintain the quality of our services. See Section 6 for more details about cookies.

3. Purpose of Information Use

6hjas uses your personal information only for specific and legitimate purposes. We may process your information for the following reasons:

• Account Management: To complete your registration, login, and account verification.
• Service Delivery: To operate games, betting, deposit, and withdrawal services without interruption.
• Identity Verification (KYC): To confirm identity for fraud prevention and to meet regulatory requirements.
• Customer Support: To resolve your queries and complaints promptly.
• Security: To protect accounts, detect fraud, and prevent unauthorized access.
• Legal Compliance: To maintain records required under applicable laws and regulations.
• Service Improvement: To personalize your experience and improve the quality of the platform.
• Communication: To send important updates, promotional offers, and transaction confirmations (subject to your consent).

We will not use your information beyond the purposes stated above. If we need to use your information for any new purpose, we will notify you in advance and obtain your consent where applicable.

4. Information Storage and Security

4.1 Retention Period

We retain your personal information only for as long as it is necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations. Transaction records may be retained for a defined period after account closure in accordance with regulatory guidelines.

4.2 Security Measures

6hjas uses industry-standard security technologies to protect your information:

• All data transmissions are secured through SSL encryption.
• Sensitive information is stored in an encrypted state using strong encryption algorithms.
• Access to servers and databases is strictly restricted and regularly monitored.
• Protection against unauthorized access is provided through firewalls and intrusion detection systems.
• Regular security audits and risk assessments are conducted.

4.3 Response to Data Breaches

In the event of a data breach, we will notify affected users as quickly as possible and take immediate steps to mitigate any damage. While we apply the highest security measures, no system is completely impenetrable, so you are requested to report any suspicious activity related to security to our support team without delay.

5. Sharing Information with Third Parties

6hjas does not sell, rent, or provide your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Providers

We work with selected third-party service providers for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), technology infrastructure, and customer support operations. These partners may only use information in accordance with our instructions, and strict confidentiality agreements are in place with them.

5.2 Legal Requirements

We may be required to disclose information to comply with a court order, a lawful government request, or applicable law. In such cases, we will provide only the minimum information required.

5.3 Fraud Prevention

Information may be shared with regulatory bodies or law enforcement authorities as needed to prevent fraud, money laundering, or other illegal activities.

5.4 Business Transfers

In the event of a business merger, acquisition, or sale of assets, your information may be transferred, provided that the new owner agrees to comply with the obligations of this Privacy Policy and you are notified in advance.

6. Cookie Policy

Cookies are small text files stored in your browser that help improve the functionality of our platform.

6.1 Types of Cookies

• Essential Cookies: Required for login sessions, security, and the basic functionality of the website. These cannot be disabled.
• Functional Cookies: Remember your preferences and settings to improve your experience.
• Analytical Cookies: Collect information to understand how users interact with the platform and help us improve our services.

6.2 Cookie Control

You can control or decline most cookies through your browser settings. Please note, however, that disabling essential cookies may affect some key functionality of the platform.

7. Your Rights

As a user of 6hjas, you have the following rights over your personal information:

• Right of Access: You have the right to request information about what data we hold about you.
• Right to Rectification: If any of your information is incorrect or incomplete, you may request that it be corrected.
• Right to Erasure: In certain circumstances you may request that your personal information be deleted, although some information may need to be retained due to legal obligations.
• Right to Restrict Processing: In certain circumstances you may request that the processing of your information be restricted.
• Right to Data Portability: You may request that information you have provided be made available in a structured, commonly used format.
• Right to Object: You may object to the processing of your information for specific purposes, particularly in the case of direct marketing.
• Right to Withdraw Consent: You may withdraw consent at any time from any processing of information that is based on your consent.

To exercise any of the rights described above, contact us at [email protected]. We will respond to your request within 30 days.

8. Protection of Minors

6hjas strictly prohibits individuals under the age of 21. Our platform is for users aged 21 and above only. We do not knowingly collect any personal information from minors.

If a person has created an account by bypassing our age verification process and it is later confirmed that they are under 21, we will immediately close their account and delete all associated information.

If you believe a minor is using our platform, please notify us immediately. To learn more about responsible gaming, visit the Responsible Gaming page.

9. Policy Changes

6hjas reserves the right to update this Privacy Policy from time to time due to business needs, legal obligations, or technological changes. If any significant changes are made, we will notify you in the following ways:

• A notice will be published in a prominent place on the website.
• A notification will be sent to your registered email address.
• The "Last Updated" date at the top of the Policy will be changed.

Your continued use of the platform after any changes will be considered acceptance of the revised Policy. You are therefore advised to review this page regularly.

10. Contact

To contact us with any questions or concerns about this Privacy Policy, or to exercise your rights, use the following channels:

We typically respond to emails within 72 hours. For urgent matters, immediate assistance is available through live chat.

To learn more about us, visit the About Us page. To learn about the platform's terms, visit the Terms and Conditions page.