❓ Frequently Asked Questions
6hjas FAQ — Answers to Your Questions
The most common questions from Bangladesh players, all in one place — find detailed information on accounts, deposits, bonuses, games, and security.
6hjas welcomes you. On this page we have provided detailed answers to the questions asked most often by Bangladesh players. From opening an account to depositing via bKash or Nagad, claiming bonuses, betting on BPL or IPL matches, playing slots, and responsible gaming — you will find straightforward answers to everything below. If you cannot find the answer to your question, contact our 24/7 live chat support.
Account and Registration
To open an account at 6hjas, you need an active mobile number or email address, a strong password, and your date of birth. The registration process is fully available in Bengali and can be completed in just a few minutes. Please note that 6hjas is only for players aged 21 and above.
No, only one account is allowed per person. If multiple accounts are created, they may be closed and any deposited balance may be forfeited. 6hjas follows a strict policy on duplicate accounts to ensure fair and responsible gaming.
If you have trouble logging in, first use the password reset option. A verification code will be sent to your registered mobile number or email. If the problem continues, contact our 24/7 live chat support — our Bengali-speaking team will assist you promptly.
Account verification may be required before making a withdrawal. This is completed through identity document or mobile number verification. It keeps your account secure and helps prevent fraudulent activity. 6hjas protects all player data with SSL encryption.
After logging in, go to the "Account Settings" section to change your password. You will need to enter your old password and then enter your new password twice. For security, use a strong password that mixes uppercase letters, lowercase letters, numbers, and special characters.
Deposits and Withdrawals
Deposits made to 6hjas via bKash are generally credited to your account instantly. Your balance is updated within seconds of the payment being confirmed. If there is a delay for any reason, contact our live chat with your transaction ID.
The minimum deposit amount at 6hjas is ৳500 (for all methods). The minimum withdrawal amount is ৳800. These limits apply to all methods — bKash, Nagad, Rocket, Upay, and bank transfer.
Yes, you can easily withdraw from 6hjas via Nagad and Rocket. After submitting a withdrawal request, the funds generally reach your mobile wallet within 15 minutes to 2 hours. Make sure to enter your registered number correctly when withdrawing.
For bank transfers, 6hjas generally processes requests within 15 minutes to 2 hours. However, the funds may take a little longer to arrive due to the bank's own processing time. Major Bangladeshi banks are supported, including Dutch-Bangla, City, BRAC, Islami, and Sonali Bank.
6hjas does not charge any deposit or withdrawal fees on its end. However, your mobile wallet or bank may apply their own transaction charges. Contact your payment method provider for details.
Once a withdrawal request has started processing, it generally cannot be cancelled. So please verify the amount and method carefully before submitting a withdrawal. If there is a problem, contact our live chat as soon as possible.
Games and How to Play
To bet on BPL (Bangladesh Premier League) matches, log in to 6hjas, go to the cricket section, and select your preferred match. You can place bets on various markets such as match winner, toss result, top batter, or highest run scorer. Review the odds and amount carefully before confirming your bet.
RTP (Return to Player) is the theoretical percentage of total wagers that a slot game returns to players over the long term. For example, an RTP of 96% means there is an average chance of ৳96 being returned for every ৳100 wagered. This is a long-term average — results can vary from session to session.
Yes, 6hjas is fully mobile-friendly. You can access the site directly from the browser on any Android or iOS smartphone or tablet. You can enjoy all games, slots, live casino, and cricket betting without downloading a separate app.
6hjas's live casino offers Baccarat, Roulette, Blackjack, Sic Bo, and many more games with live dealers. Games from top providers such as Evolution Gaming and Ezugi are available. Real-time video streaming gives you the feel of a real casino.
6hjas uses software only from trusted and reputable game providers such as Pragmatic Play, PG Soft, JILI, and Spribe. Games from these providers are tested by independent third parties and fair play is confirmed. Results are kept fully unbiased using Random Number Generator (RNG) technology.
Yes, 6hjas offers live betting on IPL, T20 World Cup, and ICC tournaments. Odds change during the match, which makes for a more exciting betting experience. You can also place bets on over-by-over or ball-by-ball outcomes during a match.
Bonuses and Promotions
6hjas offers new players a 120% bonus on their first deposit, up to a maximum of ৳15,000. This means if you deposit ৳5,000, you will receive an additional ৳6,000 bonus and can start playing with a total of ৳11,000. This bonus is added automatically when you make your first deposit after registering.
The wagering requirement for the 6hjas welcome bonus is 20x. This means you can withdraw your winnings after wagering the bonus amount 20 times. For example, if you receive a ৳6,000 bonus, you will need to place bets totalling ৳120,000.
At 6hjas, you automatically enter the VIP program by playing regularly. There are five tiers in total — starting from Bronze, then Silver, Gold, Platinum, and the highest tier, Diamond. The weekly cashback benefit increases at each tier.
The weekly cashback rates in the 6hjas VIP program are: Bronze — up to 0.2%, Silver — up to 0.5%, Gold — up to 0.7%, Platinum — up to 1.0%, and Diamond — up to 1.2%. The more active you are, the faster you will reach a higher tier.
The terms for using a bonus depend on the specific offer. Generally, slots, live casino, and sports betting may count toward wagering requirements at different rates. It is recommended that you read the relevant terms and conditions before claiming a bonus.
Visit the current offers page to see the latest offers and promotions from 6hjas. Limited-time offers are available on special occasions such as Eid, BPL season, IPL, and other events. Check back regularly so you do not miss any opportunity.
Security and Responsible Gaming
Yes, 6hjas uses SSL encryption technology to keep all personal and financial information secure. We do not share your information with third parties. Read our privacy policy for more details.
No, 6hjas is only for players aged 21 and above. If you cannot provide proof of age, your account verification will not be completed. Keeping minors away from gaming is a core part of our responsible gaming policy.
6hjas has a self-exclusion feature that lets you take a break. If you feel you are gaming too much, contact our live chat and request a temporary or long-term account break. Visit the responsible gaming page to learn more about responsible gaming.
Yes, as part of its responsible gaming tools, 6hjas allows you to set daily, weekly, or monthly deposit limits. These limits help you stay within your budget. Go to Account Settings or contact live chat for help setting limits.
The fastest way to contact 6hjas is via 24/7 live chat — fully in Bengali. You can start a live chat from any page on the site. To contact us by email, write to [email protected].
Yes, you can request permanent closure of your 6hjas account at any time. Make this request via live chat or email. It is recommended that you withdraw any available balance before your account is closed.
Still have questions? Contact support
Our Bengali-speaking support team is ready to serve you 24 hours a day.
Chat with us on live chatDirect Support
Live Chat
Instant support in Bengali, 24/7. Log in to the site and start a chat.
Email Support
[email protected] — contact us by email for all complex matters.
Helpful Pages
Responsible Gaming and Terms and Conditions pages have detailed information.